Northern Ridge Nursery · Bare-root trees & shrubs

Contact us

Questions about an order, a plant or your shipping window? Send us a message. Many answers are already below.

Send a message

Or email us at cs@northernridgenursery.com.

Quick answers

When will my order ship?

See your zone's dates on the shipping schedule.

 A plant arrived damaged or died

Start a warranty claim with a photo.

 How do I plant it?

Five steps, plus what to do if the ground is frozen.

 Returns and warranty

14-day returns and the 1-year warranty terms.

Where are you planting?

We use your ZIP to show your USDA zone, exact ship dates, and whether a plant can ship to your state. We guess it from your connection; change it anytime.